
Dr. Lo
Wing Lok's Office on the Net
Dr. Lo has an official
web site, which enables the public users to access his recent
Legislative Council speeches and questions on medical and health
policies. In addition, the public users can search for Dr. Lo's
recent and past articles via the use of web browser.
Dr. Lo is also the
first legislator ever to use the Internet to broadcast live programme
weekly to electorate to members of the public. This programme
is accessible at his official web site. During the programme,
he will report on what happened in The Legislative Council and
will discuss policy issues and current affairs with his co-hosts.
He also makes use of the programme to educate the public on health
and hygiene. The audience may join the discussion by calling in
anytime.
However, the overall
performance of the service provider was well below Dr. Lo's expectation.
Dr. Lo, thus, contacted Alfacom Solutions to revamp his official
website.
Background
Dr. Lo is a Medical Practitioner (Private Practice). In 2000,
Dr. Lo became a member of Legislative Council, HKSAR to represent
the Medical Functional Constituency. He is also currently the
President of the Hong Kong Medical Association and Member of the
Medical Council of Hong Kong.
Challenge
The information on the Dr. Lo website, and especially the real-time
broadcasting section, is essential to thousands of public users
searching their information.
Alfacom Solutions
was brought in to complete a website building. With a particular
concern on the far below expectation of web broadcasting performance,
it is critical to optimize the performance of the web infrastructure
via various means, including live webcast configuration and program
encoding optimization.
Alfacom Solutions
needed to provide experienced systems administrators to manage
and maintain video streaming servers.
Solution
Alfacom Solutions conducted a 2-phase project to enhance the performance
of the website. To meet design for Dr. Lo's requirement, our designers
were brought in and conducted a full evaluation of the website.
A new website concept was developed to tie in more closely with
the overall image of Dr. Lo and its work. Also, a functional navigation
system was developed to make the site easy to navigate and visually
appropriate.
The database of
Dr. Lo's speeches and articles had to be fully searchable by people
visiting the site. To make searching as powerful and user-friendly
as possible, Alfacom Solutions created an on-line searching system
that provides English and Chinese search functionality. In addition,
we developed a forum for exchange and discussion on health sector
topics through an online bulletin board. All bulletin board messages
are archived on the website and each message specifies the sender,
date and subject of the message, and content of the message.
In Phase Two, our
technical staff carried out an on-site surveillance. After the
surveillance is completed, we figured out the considerations for
connectivity, the location of the camera and the software and
hardware requirements for live broadcasting. When all the configuration
tasks for production and encoding were completed, our designers
started to work on the design of the launch environment. The art
direction was of particular importance because it gave a webcast
its aesthetic appeal. Therefore we considered the video design
must match the website appropriately. They should complement each
other and make the entire production cohesive. Furthermore, the
video design should be easy to navigate and quick to load.
Why
partner with Alfacom Solutions
Dr. Lo worked with Alfacom Solutions in various projects before,
so understood that we focus on technically advanced Internet solutions,
with particular emphasis on features, usability, performance and
security. Technical staff of Alfacom Solutions possesses diversified
skills that are mandatory in optimizing Dr. Lo's website. Moreover,
Dr. Lo understood that we have the skill and flexibility to respond
quickly and effectively in emergencies.
In the project,
Alfacom delivers the project on-time and exceeds Dr. Lo's expectation.
Business
Benefits
The job was completed on time for the agreed launch date to the
agreed budget. After the revamp and enhancement, the overall website
design and live broadcasting performance are dramatically improved.
Dr. Lo was pleased
with the design concept and functionality of the site and was
especially happy with improved real time broadcasting programme
and increased traffic to the site. Alfacom Solutions is still
working closely with Dr. Lo, providing maintenance support and
constantly increasing functionality on the existing site.
Key
Components
> Software component
* Microsoft Windows 2000 Server
* Microsoft Windows embedded Media Streaming Service
>
Hardware component
* High Quality Web Camera
* Real-time Video Capturing Server
* Streaming and Achieving Server
Service
element
* On-site assessment study and infrastructure recommendation
* Hardware setup and configuration
* Web interface production to deliver real time video broadcasting
* System installation and configuration
* Security protection
* Skill transfer to administrators for operational maintenance
* Production deployment
* Backup contingency
